Answers to common questions
Prices, address, opening hours, how to prepare for a treatment. The chatbot answers from your price list and documents and passes any question it can't answer to a member of staff.
ClinicsSalonsService businesses
An AI chatbot for your website that answers only from your price list
An AI chatbot for your website and Telegram that answers customers of clinics, salons and service businesses in Germany, the Czech Republic and Slovakia from your price list and schedule, even at 2 a.m. If the answer isn't there, the chatbot says so and passes the question to your front desk with the customer's phone number. Setup from €390 and from 2 weeks, plus from €49 a month, with the AI service account in your name.
from €390setup + from €49/month
from 2 weeksto launch
24/7answering customers
Dental clinic in Charlottenburg
Dental clinic in Berlin
Book an appointmentAsk about a price or an appointment: the answer comes from the clinic's price list, and the request goes to the front desk.
What the chatbot does
Six jobs
the AI chatbot takes over
We start with answers on your website. We add the rest once we can see what customers ask about most.
Leads at night and on weekends
A customer writes at 11 p.m. The chatbot checks which service and date they want, takes their phone number and sends you a ready-made request in Telegram or by email.
ServicesRepairsB2BBooking into free slots
The chatbot sees your schedule and offers the customer specific times. The booking is confirmed by your front desk or your calendar.
ClinicsSalonsSelf-employedAnswers from your documents
Contracts, delivery terms, warranty, staff instructions. The chatbot answers from them and shows which document each answer comes from.
LogisticsManufacturingInternal teamSorting incoming email
Emails are sorted by topic, and routine ones get a draft reply. A member of staff checks the draft and sends it.
OfficeB2BThe same chatbot in Telegram
Customers write wherever suits them. The chatbot answers in a Telegram bot using the same knowledge base as on your website.
Any business
What's included
What the price includes
and what you pay for separately
Included in the chatbot from €390
- A knowledge base built from your materials: price list, services, terms, common questions
- A rule for the chatbot: answer only from the knowledge base and never quote prices that aren't in it
- A chat window on your website, on desktop and mobile
- Handoff to your front desk when the knowledge base has no answer
- Requests with the customer's phone number arrive in your Telegram or inbox
- Testing on your real customer questions before launch
- The AI service account and hosting are registered in your name, with a list of all accesses at handover
- For 30 days after launch, we fix any bugs we missed for free
Paid separately
- Appointment booking and sending requests to your CRM: included in the chatbot from €690
- A second channel: a Telegram bot with the same chatbot
- Email and document processing: priced on request
- AI service tokens and hosting: from €49 a month, depending on the number of conversations
- Support after the first 30 days: under SLA, from €19 a month
Pricing
Three chatbot packages.
The price is fixed in the contract
Setup prices start here. After your request we name the exact setup price and work out the monthly AI costs from your number of customers, so both figures are known before launch.
about 2 weeks
Website answers
from €390
For businesses whose customers keep asking the same questions about prices, timing and terms. Appointment booking is not included.
- Answers from your price list and documents
- Chat window on your website
- Handoff to your front desk
- Requests to Telegram or email
3–4 weeks
Leads and booking
from €690
For clinics, salons and service businesses that book clients by appointment. AI service tokens and hosting, from €49 a month, are paid separately.
- Everything in “Website answers”
- Booking into free slots
- Requests to your CRM or a Google Sheet
- The same chatbot in Telegram
from 4 weeks
Built around your process
on request
When you need to process emails, invoices or documents and pass the data to your systems. Monthly AI service costs are not part of the setup price, and we work them out before we start.
- Sorting incoming email
- Data from documents into a spreadsheet or accounting system
- CRM integrations
- An assistant for staff based on internal instructions
Payment: 50% at the start, 50% at launch. Every month: from €49 for AI service tokens and hosting, depending on the number of conversations.
How we work
From request to launch
in four steps
Free
Request and brief
You tell us what customers ask about most and where requests should go. We reply with a plan and a fixed price.
50% upfront
Kick-off
You send us your price list, terms and answers to common questions. We register the AI service account in your name and help you set it up.
Weekly
Development
Once a week we send you a link to the test version. You ask the chatbot your own questions, and we fine-tune the answers before launch.
50% at launch
Launch
The chatbot goes live on your website. You get a list of all accesses and a guide on updating your price list, and for 30 days we fix anything we missed.
Guarantees
Price, timeline and ownership
are written into the contract
You see these terms in the contract before the first payment, and every message gets a reply within 24 hours.
Price and timeline in the contract
We name them before we start and write them into the contract as exact figures. “From” prices appear only on the website. As long as the task stays the same, so do the price and the timeline.
Payment in stages
Small project: half at the start and half at launch, once you've seen the finished work. Online store, CRM or web app: payment in stages, and we start the next one after you've accepted the previous one.
Everything in your name
The domain, hosting, repository and service accounts are in your name from day one. At handover you get a list of all accesses, so you never have to ask us for a password.
A working version every week
While we build, we send you a link to the working version once a week. You open it yourself, click around and send us your changes.
30 days of free fixes
Any bug we missed in the first 30 days after launch, we fix for free. After that, you can add maintenance from €19 a month with response times in the contract.
A studio inside the EU
DLU works from Bratislava, Slovakia. Every price is in euros, and the cookie banners we build load analytics only after the visitor agrees.
FAQ
Common questions
about AI chatbots
An AI chatbot for your website from DLU costs from €390 to set up and from €49 a month for the AI service and hosting. For €390 the chatbot answers from your price list, passes questions to your front desk and sends requests to Telegram or email. Setup with appointment booking and requests sent to your CRM costs from €690. The setup price is fixed in the contract.
An AI chatbot costs from €49 a month after launch, covering the AI service's charges for answers (tokens) and hosting. The amount grows with the number of conversations, so before launch we work it out from your customer volume and give you a figure. SLA support is optional and costs from €19 a month. New scenarios, such as sorting email, are quoted separately.
No, the AI chatbot answers only from your knowledge base (price list, terms, common questions) and never quotes prices that aren't in it. If the answer isn't there, it says so and passes the question to your front desk. AI mistakes can't be ruled out completely, so before launch we test the chatbot on your real questions and fix anything that sounds inaccurate.
Yes, the chatbot's conversations and requests are stored in accounts registered in your name. Where possible, we choose an AI service that processes data in the EU. Visitors see a short notice before they start, and the chat window shows that an AI is answering, so nobody mistakes it for a member of your staff.
The AI chatbot replies in the customer's language: English, German, Czech, Slovak, Ukrainian, Russian and others. You only need to keep the knowledge base in one language, and the chatbot translates its answers itself. Before launch, we check the answers in every language you need, so prices and service names stay accurate in translation.
Yes, the AI chatbot hands the chat to your front desk when a customer asks for a person or the knowledge base has no answer. Your staff get the customer's phone number and the whole chat in Telegram or by email, so the customer doesn't have to repeat the question. The chatbot tells the customer right away that a person will reply during your business hours.
Our AI chatbot answers from your price list, which we load and check, while ChatGPT doesn't know your prices. In Tidio or Chatbase you set up the knowledge base yourself, and if you'll maintain it and check the answers, start there: it's a subscription with no developer. We also block prices missing from your list, test on your questions and send requests to Telegram. Setup from €390.
Next step
Price and timelinein the contract,progressevery week.
Describe your project in the form below. Within 24 hours you get our questions or a first estimate, and the final price and timeline are fixed before your first payment.
Describe your projectStart a project
Tell us about your project. We reply within 24 hours.
A few short questions about the project, timeline and budget. From your answers we prepare a price and timeline, and if anything is unclear, we ask by email before we quote.